- 目錄
崗位職責是什么
銀行it崗位，全稱為銀行信息技術崗位，是銀行業(yè)務運營的重要組成部分，主要負責銀行的信息化建設和技術支持，確保銀行業(yè)務的穩(wěn)定、高效運行。
崗位職責要求
1. 熟悉銀行業(yè)務流程，理解金融產(chǎn)品和服務的it需求。
2. 掌握計算機科學與技術，包括但不限于軟件開發(fā)、數(shù)據(jù)庫管理、網(wǎng)絡安全等。
3. 具備良好的問題解決能力，能在緊急情況下迅速響應并解決技術問題。
4. 了解相關法規(guī)，如數(shù)據(jù)保護法、金融行業(yè)it合規(guī)要求等。
5. 擁有團隊協(xié)作精神，能與業(yè)務部門有效溝通，理解并滿足他們的it需求。
崗位職責描述
銀行it崗位的日常工作涉及多個方面，包括系統(tǒng)維護、軟件開發(fā)、數(shù)據(jù)分析和安全防護。他們需要監(jiān)控和優(yōu)化銀行的核心系統(tǒng)，確保交易的準確性和速度。此外，他們還負責開發(fā)和升級銀行的數(shù)字化服務，如網(wǎng)上銀行、移動應用等，以提升客戶體驗。it團隊需要定期進行風險評估，確保系統(tǒng)的安全性，防止數(shù)據(jù)泄露和欺詐行為。
有哪些內容
1. 系統(tǒng)管理：維護銀行核心業(yè)務系統(tǒng)，包括交易處理、賬戶管理、風險管理等系統(tǒng)的穩(wěn)定運行。
2. 軟件開發(fā)與升級：設計和實施新的it解決方案，優(yōu)化現(xiàn)有系統(tǒng)，以適應不斷變化的業(yè)務需求。
3. 數(shù)據(jù)分析：利用大數(shù)據(jù)工具分析業(yè)務數(shù)據(jù)，為決策提供支持，提升業(yè)務效率。
4. 安全保障：實施和更新防火墻、反病毒軟件等安全措施，定期進行安全審計，防范潛在威脅。
5. 項目協(xié)調：參與it項目的規(guī)劃和執(zhí)行，與內部各部門和外部供應商協(xié)調合作。
6. 培訓與指導：為銀行員工提供it培訓，提升全員的信息化素養(yǎng)。
7. 政策合規(guī)：確保所有it活動符合監(jiān)管要求，保持業(yè)務的合法合規(guī)性。
銀行it崗位是銀行業(yè)務和技術的橋梁，既要精通信息技術，又要熟悉銀行業(yè)務，通過技術創(chuàng)新推動銀行的發(fā)展，為客戶提供更便捷、安全的服務。
銀行it崗位職責范文
第1篇 知名外資銀行ithelpdesk&admin崗位職責職位要求
職責描述：
工作內容：
本地支持
branch support
進行日常硬件設備維護工作，軟件安裝、卸載及問題處理；
support daily hardware maintenance， software installation， uninstall and troubleshooting.
2、協(xié)助終端用戶的技術支持工作；
assistance for end user technical support.
3、提供電腦及it設備的支持服務；
provide end user pc and it equipment support services.
4、實時響應及處理終端用戶的問題和服務請求；
respond and handle end user question and service request in real-time.
5、管理各類軟硬件及固定資產(chǎn)的維護；
manage all kinds of hardware and software， as well as inventory maintenance.
6、協(xié)助維護服務器、電話語音系統(tǒng)、網(wǎng)絡及安全系統(tǒng)或其它it設備；
assist in server maintenance， voice system， network and security system or other it equipment.
7、遵照公司事件管理、問題管理、變更管理和信息安全政策執(zhí)行信息技術支持服務；
to provide it support service comply with company incident， problem， change management and information security policies requirement.
8、負責定期對硬件基礎設施的晨檢、巡檢及事故上報；
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質管理；
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項目的部署和實施；
assist in local it project deployment and implementation.
11、提供本地應用系統(tǒng)的技術支持，以及銀行內部系統(tǒng)的搭建、安裝、測試；
provide technical support services to local application system， as well as internal systems roll out， installation and test.
12、與各部門協(xié)作各項工作；
well coordination work with various departments in the bank.
13、將問題重新定位到適當?shù)馁Y源；
to identify the problem and assign to appropriate support team/resource.
14、信息技術設備的庫存管理；
it equipment inventory management.
15、協(xié)助公司員工進行本地監(jiān)管應用系統(tǒng)的用戶帳戶管理，包括用戶帳戶創(chuàng)建，解鎖，密碼重置，權限修改，刪除，定期用戶帳戶和授權批復列表再認證等工作；
support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.
崗位要求：
- 供應商服務必須遵守cbrc it外包風險管理指南；
- 英語書面ok，口語能力可以略微放寬
- 2年左右的相關銀行行業(yè)工作經(jīng)驗；具有團隊主管經(jīng)驗優(yōu)先考慮
- 對工作具有高度的熱情；
- 具有獨立完成工作的能力；
- 具有高度容忍度；
- 無重大操作失誤；
- 熟悉終端用戶支持；
-vendor service must be able to comply with cbrc it outsourcing risk management guideline.
-proficiency in written and spoken english and mandarin
-at least 3 year working e_perience in related industry.
- good command of english and mandarin
- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome
- passionate about teaming for results / ability to work independently
- high tolerance for ambiguity
-team lead e_perience will be a plus
-no serious user complaints
-no significant operating mistake
-proficiency in end user support
崗位要求：
學歷要求：不限
語言要求：不限
年齡要求：不限
工作年限：2年經(jīng)驗
第2篇 外資銀行it技術支持（數(shù)據(jù)遷移）崗位職責職位要求
職責描述：
duties & responsibilities:
trade platform users technical setup (for china only)
·migration and setup users in trade platforms
·work with project team in users migration ， project progress and status tracking
·ongoing technical issue management and resolution
client servicing
·communicate with users on migration to new platform
·e_ecution of documentation
·handling users inquiries， routing and tracking of user’s inquiries to all appropriate parties
·user training
·distribution of token to users
·tracking and management of token
·work closely with project team in user migration ， project progress and status tracking
e_perience / requirements:
strong client interaction skills
e_cellent written and oral communication skills
communication skills (customer， clients， colleagues)
teamwork， interpersonal skills， team player with strong influential skill that can motivate other team members
ability to work confidently and independently under pressure and work persistently
proactive and self-motivated learner to find solutions around different issues/scenarios and provide feedback for improvement
basic technical knowledge / background
able to handle multiple tasks
strong attention to detail
supplier finance knowledge (a plus)
薪資福利：月薪7-8k+5天年假，補醫(yī)保，入職體檢，員工活動等等
ps：該崗位為6個月合同，根據(jù)情況續(xù)簽
工作地點：2號線陸家嘴附近
崗位要求：
學歷要求：不限
語言要求：不限
年齡要求：不限
工作年限：1年經(jīng)驗
第3篇 銀行it崗位職責
瑞士銀行it架構總監(jiān) 瑞銀企業(yè)管理(中國)有限公司 瑞銀企業(yè)管理(中國)有限公司,瑞銀 are you e_cited about playing a key role in enabling ubs to e_ecute its wm china onshore strategy are you passionate about technology service quality
we are looking for someone who will:
? oversee the team to support business applications, infrastructure, service management, and it operations
? ensure production stability and availability for key operational business processes
? handle incident and problem management and escalation
? manage key relationship with business stakeholders, it counterparts as well as 3rd party support vendors in china and apac region, and work to forge trusted relationships with these teams
? conduct deep-dive postmortems and prioritize remediation activities with delivery teams
? initiate and drive process improvements, automation opportunity and service e_cellence
? manage on-site support team, and act as mentor and coach for junior members of the team
? communicate comple_ technical issues, properly set e_pectations and adequately follow-up with all stakeholders. track work progress and report any key issues to senior management and stakeholders
? display strong analytical, problem-solving skills
第4篇 知名外資銀行ithelpdesksupport崗位職責職位要求
職責描述：
工作內容：
本地支持
branch support
1、進行日常硬件設備維護工作，軟件安裝、卸載及問題處理；
support daily hardware maintenance， software installation， uninstall and troubleshooting.
2、協(xié)助終端用戶的技術支持工作；
assistance for end user technical support.
3、提供電腦及it設備的支持服務；
provide end user pc and it equipment support services.
4、實時響應及處理終端用戶的問題和服務請求；
respond and handle end user question and service request in real-time.
5、管理各類軟硬件及固定資產(chǎn)的維護；
manage all kinds of hardware and software， as well as inventory maintenance.
6、協(xié)助維護服務器、電話語音系統(tǒng)、網(wǎng)絡及安全系統(tǒng)或其它it設備；
assist in server maintenance， voice system， network and security system or other it equipment.
7、遵照公司事件管理、問題管理、變更管理和信息安全政策執(zhí)行信息技術支持服務；
to provide it support service comply with company incident， problem， change management and information security policies requirement.
8、負責定期對硬件基礎設施的晨檢、巡檢及事故上報；
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質管理；
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項目的部署和實施；
assist in local it project deployment and implementation.
11、提供本地應用系統(tǒng)的技術支持，以及銀行內部系統(tǒng)的搭建、安裝、測試；
provide technical support services to local application system， as well as internal systems roll out， installation and test.
12、與各部門協(xié)作各項工作；
well coordination work with various departments in the bank.
13、將問題重新定位到適當?shù)馁Y源；
to identify the problem and assign to appropriate support team/resource.
14、信息技術設備的庫存管理；
it equipment inventory management.
15、協(xié)助公司員工進行本地監(jiān)管應用系統(tǒng)的用戶帳戶管理，包括用戶帳戶創(chuàng)建，解鎖，密碼重置，權限修改，刪除，定期用戶帳戶和授權批復列表再認證等工作；
support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.
崗位要求：
-供應商服務必須遵守cbrc it外包風險管理指南；
-英語書面ok，口語能力可以略微放寬
- 2年左右的相關銀行行業(yè)工作經(jīng)驗；具有團隊主管經(jīng)驗優(yōu)先考慮
-對工作具有高度的熱情；
-具有獨立完成工作的能力；
-具有高度容忍度；
-無重大操作失誤；
-熟悉終端用戶支持；
-vendor service must be able to comply with cbrc it outsourcing risk management guideline.
-proficiency in written and spoken english and mandarin
-at least 3 year working e_perience in related industry.
- good command of english and mandarin
- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome
- passionate about teaming for results / ability to work independently
- high tolerance for ambiguity
-team lead e_perience will be a plus
-no serious user complaints
-no significant operating mistake
-proficiency in end user support
薪資福利：月薪9-14k+5天年假，補醫(yī)保，入職體檢，員工活動等等
崗位要求：
學歷要求：不限
語言要求：不限
年齡要求：不限
工作年限：1-3年
